Accessibility at Storage Heston
Storage Heston is committed to providing an accessible and inclusive experience for all customers, visitors, and website users in the accessible Storage Heston area. We aim to make our digital content, services, and facilities usable by as many people as possible, regardless of technology, ability, or circumstance.
Our Accessibility Standards
We work towards meeting the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities, including those who use assistive technologies, and they also improve usability for everyone visiting our Storage Heston services.
By striving for WCAG 2.1 AA compliance, we aim to provide clear content, consistent navigation, and features that support a wide range of accessibility needs for customers looking for accessible storage solutions in Heston and the surrounding area.
Screen Reader Support
Our website has been developed to be compatible with popular screen readers and assistive technologies. We aim to use proper heading structures, descriptive text for images where relevant, and meaningful labels for form fields so that visitors using screen readers can understand and interact with our content about Storage Heston.
We avoid relying exclusively on colour or visual cues to convey important information. Where possible, we ensure text alternatives and clear instructions are available so that key details about storage units, services, and accessibility options in Heston can be accessed by people using screen readers.
Keyboard Navigation
Our website is designed to be navigable using only a keyboard, without the need for a mouse or touch input. Users should be able to move through menus, links, buttons, and form fields using standard keyboard commands, such as the Tab, Shift plus Tab, Enter, and arrow keys.
We aim to maintain a logical tab order, visible focus indicators, and consistent navigation patterns to make it easier for keyboard users to find information about Storage Heston and complete tasks, such as checking services or making enquiries, without barriers.
Text, Layout, and Readability
We use clear language and straightforward layouts to help all visitors, including those with cognitive or visual impairments, find information quickly. Text can typically be enlarged using browser zoom tools without loss of content or functionality, helping people who need larger text when reviewing Storage Heston options.
We also aim to maintain sufficient colour contrast between text and background to support readability. Where appropriate, headings and spacing are used to break up longer sections of content so users can scan and understand information more easily.
Ongoing Improvements
Accessibility is an ongoing process at Storage Heston. We regularly review our website and digital content as we update services or introduce new features, with the aim of maintaining and improving WCAG 2.1 AA alignment. When we identify issues that might affect accessibility in the Storage Heston area, we prioritise fixing them as quickly as is reasonable.
We also consider accessibility when planning new content, tools, or service information, so that customers who rely on assistive technologies or specific accessibility features can continue to use our site confidently.
Feedback and Accessibility Requests
We welcome feedback on the accessibility of Storage Heston. If you experience any barriers when using our website, encounter problems with screen readers, keyboard navigation, or content clarity, or need information in a different format, you can contact us through our usual customer contact channels.
Please provide details of the page or service you were using, the type of issue you encountered, and, if possible, the technology or browser you were using. This information helps us understand the problem and work towards a solution. We will review your request and respond within a reasonable time frame, doing our best to provide accessible alternatives and to improve our services for the accessible Storage Heston community.




